Having spent two decades in your shoes, I’ve been the “client“ and fully grasped the challenges and irritations that come with handling labour-related issues. Whether it’s the delicate task of navigating the constantly shifting labour and constitutional laws in South Africa, managing interactions with the often assertive  and diverse Trade Unions, or representing Employers in various Dispute Resolution Facilities (such as Bargaining Councils, CCMA, and the Labour Court), there has always been and will always be a discernible “gap” that needs to be narrowed to reduce risks.